What is escrow on Tebex and how does it work?
Escrow is a security feature on Tebex that protects both buyers and sellers. When you purchase an asset, your payment is held by Tebex until the transaction is verified as successful, ensuring fair delivery and reducing the risk of fraud.
Can I get a refund for my purchase?
Refunds are generally not available on digital assets after purchase. If you buy an open-source product, you are not eligible for a refund. Always review the product description and refund policy before buying.
What payment methods are accepted on Tebex?
Tebex accepts a variety of payment methods including PayPal, credit and debit cards, and other regional options. Supported payment methods may vary based on your location.
How do I access my purchased assets?
After your payment is processed, you can download your purchased assets from your CFX Portal dashboard. You will also receive a confirmation email with download instructions.
Is it safe to buy assets on Tebex?
Yes. Tebex provides secure payment processing, escrow protection, and support in case of disputes. Always purchase from trusted sellers and check reviews where possible.
What should I do if I have an issue with my purchase?
If you experience any problems with your order, contact the seller first via Tebex messaging. If the issue isn't resolved, you can open a support ticket with Tebex for assistance.
Can I resell or share the assets I purchase?
No, redistribution or resale of digital assets is strictly prohibited unless the license or seller specifically allows it. Please respect the creator’s terms and licenses.
What is the refund policy for my purchase?
Refunds are generally not available on digital assets after purchase. If you buy an open-source product, you are not eligible for a refund. Always review the product description and refund policy before buying.